Job Details

Requisition Number 18-0987
Post Date 3/16/2019
Title ACCS Family Partner
City Saugus

Family Partner

Adult Community Clinical Services

Eliot’s Behavioral Health Division provides an integrated and comprehensive network of services to adults with psychiatric disabilities that are evidence based,  provide rehabilitation and  hope to those in services. Eliot is known for our innovative clinical approach, high quality clinical training and for having the most talented people in community behavioral health services. 

Eliot's Adult Community Clinical Services (ACCS) program is an innovative clinical model that focuses on meeting each individual where they are at as we develop creative clinical interventions to support individuals in achieving their life goals. Eliot is seeking an experienced Family Partner with outstanding support skills, experience with behavioral health and advocacy. The chosen person will be scrappy, emapthetic, and motivated to improve the lives of adult with mental illnesses.  Our ideal candidate will be driven, with an interpersonal savvy that allows you to develop lasting relationships with both the people we serve and with ACCS Team Members.  



  • Providing in-home and/or community support to youth/adults and families during a behavioral health emergency, with a primary focus on assisting the parents/caregivers. Provide services in the community from a strengths based, individualized, person-centered, family-focused, recovery-oriented, multi-systemic, and culturally competent perspective.
  • Work with the ACCS team and the family providing both in-person and telephonic support, referrals and linkage to other services.
  • Offer support, modeling and skill development to parents/caregivers/family members.  Act as liaison and advocate between family and the mental health or educational system.
  • Ensure that all services provided are culturally and linguistically appropriate. This may include accessing and utilizing resources to meet the needs of persons.
  • Assist parents/caregivers in developing advocacy skills for their child/youth or adult family member up to and including participation in meetings in the school and/or community.
  • Support families in the development of a strengths-based treatment plan/safety plan, in conjunction with the ACCSs clinical recommendations, including crisis intervention techniques to help diffuse a situation, and potentially keep a youth or adult family member at home or in the community setting where they reside, while connecting the youth/adult and family to needed supportive services.
  • Work with families and the ACCS to identify and apply for needed local, state, and federal resources (i.e. benefits, low-income housing, fuel assistance, summer camps, after school programs, transportation, day care vouchers, specialized services, employment support, etc.).

Schedule: M-F 8am-4pm

Pay: $38,000 annually


Requires a High School diploma, BA in human service field preferred.  Must be a person with a lived experience as a primary caretaker of a youth with Serious Emotional Disturbance (SED), and/or an adult family member with Serious Mental Illness (SMI), someone who has navigated the mental health system in the state of Massachusetts. Computer literacy and skill in the use of computers and related software applications. Ability to consistently meet all necessary background and credentialing requirements. Must have valid drivers license and reliable transportation. Must have reliable telephone notification system for emergency contact.

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